At Hyatt, Jeff is responsible for establishing and executing the portfolio roadmap of all Global Property Systems and Solutions deployed to support Hyatt’s global brands. Prior to Hyatt, Jeff was the chief operating officer for TravelClick, where he managed a cross-functional, geographically-disperse team that provided hotel business process management and distribution solutions for 30,000 customers across 140 countries. Prior to that he worked for Pegasus Solutions as SVP of service delivery, where he created a functional service delivery organization with focus on enhancing customer experience and improving operational efficiencies.

He also served as Pegasus’ SVP of financial services, focused on providing centralized travel agency commissions payment services and was responsible for product development, product delivery, sales and support for the global service offering. Earlier in his career, he served as the VP of strategic information systems for Security Capital Group in Atlanta, GA where he managed IS for Homestead Guest Studios.